Privacy Policy / 隐私政策(PDPA)

Last updated / 最后更新:11 Nov 2025 · Lumshara

We respect your privacy and comply with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, and protect your data.

1. Data We Collect

  • Identity & Contact: name, phone, email, (where needed) ID or DOB.
  • Transaction: payment method/records (we do not store full card numbers).
  • Website & Learning: forms, progress/feedback, cookies & pixels.

2. Purpose of Processing

  • Registration, scheduling and participant communication;
  • Sending updates/resources (you may opt out anytime);
  • Service improvement, legal compliance and record-keeping.

3. Sharing

We do not sell data. We may share limited data with appointed payment gateways, service providers, or regulators as required by law, with appropriate safeguards.

4. Security & Retention

We implement reasonable technical and organisational measures; data is retained for purposes stated and as required by law.

5. Your Rights

Subject to PDPA, you may request access, correction or deletion (with legal/operational exceptions). Contact: [email protected]

6. Cookies & Tracking

We may use Cookies, Meta Pixel and Google Analytics to improve experience and ad performance. You can disable cookies in your browser; some features may be affected.

7. Changes

This policy may be updated periodically; the latest version on our website applies.


我们遵循马来西亚《个人资料保护法》(PDPA 2010),重视您资料的私隐与安全。本政策说明资料的收集、使用与保护方式。

1. 我们收集的资料

  • 识别与联络:姓名、电话、邮箱、(需要时)身份证/生日等。
  • 交易资料:付款方式与记录(不保存完整卡号)。
  • 网站与学习:表单、学习进度/反馈、Cookies 与像素。

2. 使用目的

  • 报名、排课与沟通;
  • 发送更新与资源(可随时取消订阅);
  • 优化服务、符合法规与必要的记录保存。

3. 资料分享

我们不会出售您的资料。必要时仅与指定支付/营运服务商或依法机关分享,并采取适当安全措施。

4. 安全与保存

我们实施合理的技术与组织性安全措施;资料将依据目的与法规要求适当保存。

5. 您的权利

依 PDPA,您可申请查阅、更正或删除资料(法定与营运需要之例外除外)。联系:[email protected]

6. Cookies 与追踪

本网站可能使用 Cookies、Meta Pixel、Google Analytics 以改善体验与广告成效。您可在浏览器停用 Cookies,但部分功能可能受影响。

7. 政策更新

本政策可能随时更新;以网站发布之最新版本为准。